Tuesday, November 27, 2007

HP unveils automated services tools

US tech giant HP has bolstered its service offerings with a suite of new software and services to help customers transform their IT operations and automate the management of business operations.

The HP Automated Operations 1.0 offering is a set of products that automates IT operations, eliminating labor-intensive tasks and ad hoc, error-prone manual processes. The company says the product dramatically lowers the day-to-day cost of IT operations.

The HP Automated Operations 1.0 software suite is composed of IT Service Management, Business Service Management and Business Service Automation solutions.

It also launched its HP Business Service Automation software, a single platform to automate all IT processes and drive change across applications, servers, networks, storage and clients.

“We have been aggressively expanding our software portfolio in the last two years to broaden and deepen our capabilities to help customers improve their top and bottom lines,” HP’s Software senior vice-president Tom Hogan said.

IDC Enterprise Management Service research director Stephen Elliot said business service automation was an opportunity for IT organisations to more closely align with business objectives such as compliance, security, and cost reduction, and the delivery of innovative products.

“The legacy manner in which many IT organisations execute enterprise infrastructure management processes is quickly becoming obsolete as they are too static, take too long to execute and lengthen time to market cycles,” Mr Elliot said.

“IT organisations must mature toward processes and technologies that enable a more dynamic, business-driven impact.”

For more IT Services news, click here.