The agreement renews and extends an existing outsourcing arrangement between IBM and AstraZeneca, which covers the provision of IT infrastructure services in more than 60 countries across the globe.
The new deal also includes the addition of internal tech-related functions within AstraZeneca.
Under the terms of the agreement, IBM will provide a single global technical infrastructure, managing IT services for AstraZeneca across its worldwide organisation – including server and storage hosting, service desks, PC management, network and communications services, including e-mail, and computer operations support.
AstraZeneca retains control of its overall IT strategy and the development and support of its application systems.
AstraZeneca chief information officer Richard Williams said the agreement would provide the company with more consistent infrastructure services globally, which should allow for faster and more efficient roll-outs of new technology.
“In allowing IBM greater autonomy on methods of delivery, the agreement will result in cost efficiencies when compared with running in-house systems,” Mr Williams said.
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